{"id":17959,"date":"2022-11-24T18:59:46","date_gmt":"2022-11-24T13:29:46","guid":{"rendered":"https:\/\/browsertouse.com\/?p=17959"},"modified":"2022-11-24T20:07:45","modified_gmt":"2022-11-24T14:37:45","slug":"whatsapp-web-not-working-firefox","status":"publish","type":"post","link":"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/","title":{"rendered":"6 Ways to Fix WhatsApp Web Not Working on Firefox"},"content":{"rendered":"<p>Are you getting the &#8220;<strong><a href=\"https:\/\/browsertouse.com\/blog\/tag\/whatsapp-web\">WhatsApp<\/a> works only with Mozilla Firefox 60+<\/strong>&#8221; error while trying to use WhatsApp Web in the browser? If WhatsApp Web is not working on your browser, do not worry. Here are multiple ways to fix the WhatsApp Web not working on <a href=\"https:\/\/browsertouse.com\/blog\/tag\/firefox\">Firefox<\/a> problem.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18041 aligncenter\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Untitled-design-3-5.jpg\" alt=\"6 Ways to Fix WhatsApp Web Not Working on Firefox\" width=\"1392\" height=\"783\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Untitled-design-3-5.jpg 1392w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Untitled-design-3-5-300x169.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Untitled-design-3-5-1024x576.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Untitled-design-3-5-768x432.jpg 768w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_45_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-659bfa69b2b1c\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-659bfa69b2b1c\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#How_to_Fix_WhatsApp_Web_Not_Working_on_Firefox\" title=\"How to Fix WhatsApp Web Not Working on Firefox\">How to Fix WhatsApp Web Not Working on Firefox<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_1-_Update_Your_Firefox\" title=\"Method 1- Update Your Firefox\">Method 1- Update Your Firefox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_2-_Open_WhatsApp_in_Private_Window\" title=\"Method 2- Open WhatsApp in Private Window\">Method 2- Open WhatsApp in Private Window<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_3-_Open_Firefox_in_Safe_Mode\" title=\"Method 3- Open Firefox in Safe Mode\">Method 3- Open Firefox in Safe Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_4-_Change_the_User_Agent\" title=\"Method 4- Change the User Agent\">Method 4- Change the User Agent<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_5-_Reset_the_Browsers_Settings\" title=\"Method 5- Reset the Browser&#8217;s Settings\">Method 5- Reset the Browser&#8217;s Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Method_6-_Disable_the_Antivirus_Firewall_or_VPN\" title=\"Method 6- Disable the Antivirus, Firewall, or VPN\">Method 6- Disable the Antivirus, Firewall, or VPN<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/#Resolved_WhatsApp_Web_Not_Working_on_Firefox\" title=\"(Resolved) WhatsApp Web Not Working on Firefox\">(Resolved) WhatsApp Web Not Working on Firefox<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Fix_WhatsApp_Web_Not_Working_on_Firefox\"><\/span>How to Fix WhatsApp Web Not Working on Firefox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The &#8220;WhatsApp works only with Mozilla Firefox 60+&#8221; is a very common error and many users are facing the problem and are not able to use WhatsApp Web on their browser. Hopefully, the issue can be fixed with simple troubleshooting ways and in this read, we have added the ways to fix it.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18735 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/WhatsApp-Works-With-Only-Firefox-60.jpg\" alt=\"WhatsApp Works with Only Mozilla Firefox 60+\" width=\"1115\" height=\"629\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/WhatsApp-Works-With-Only-Firefox-60.jpg 1115w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/WhatsApp-Works-With-Only-Firefox-60-300x169.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/WhatsApp-Works-With-Only-Firefox-60-1024x578.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/WhatsApp-Works-With-Only-Firefox-60-768x433.jpg 768w\" sizes=\"(max-width: 1115px) 100vw, 1115px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_1-_Update_Your_Firefox\"><\/span>Method 1- Update Your Firefox<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When you get the error on the browser, it will show you to update the Mozilla Firefox. So, check if you are using the latest version or the newer version than the 60. Follow the below steps to update the browser.<\/p>\n<p><strong>Step 1:<\/strong> Open the <strong>Mozilla Firefox browser<\/strong> on your system.<\/p>\n<p><strong>Step 2:<\/strong> Click on the <strong>hamburger menu<\/strong> at the top.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18028 aligncenter\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1056.jpg\" alt=\"Update the Browser\" width=\"1126\" height=\"865\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1056.jpg 1126w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1056-300x230.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1056-1024x787.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1056-768x590.jpg 768w\" sizes=\"(max-width: 1126px) 100vw, 1126px\" \/><\/p>\n<p><strong>Step 3:<\/strong> Tap on <strong>Help<\/strong> from the appeared menu and select <strong>About Firefox<\/strong>.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18027\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1057.jpg\" alt=\"Update the Browser\" width=\"1126\" height=\"866\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1057.jpg 1126w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1057-300x231.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1057-1024x788.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1057-768x591.jpg 768w\" sizes=\"(max-width: 1126px) 100vw, 1126px\" \/><\/p>\n<p><strong>Step 4:<\/strong> The browser will check and notify you of updates automatically, if available.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18026 aligncenter\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1058.jpg\" alt=\"Update the Browser\" width=\"837\" height=\"459\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1058.jpg 837w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1058-300x165.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1058-768x421.jpg 768w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/p>\n<p><strong>Step 5:<\/strong> If there is an update available, it will ask for a <strong>restart to update Firefox<\/strong>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_2-_Open_WhatsApp_in_Private_Window\"><\/span>Method 2- Open WhatsApp in Private Window<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Private Window loads a page without the cache, cookies data, and add-ons. Hence, the other fix is to open the WhatsApp web in a private window on the Firefox browser. Follow the below steps to open it.<\/p>\n<p><strong>Step 1:<\/strong> Open the <strong>Mozilla Firefox browser<\/strong> on your system.<\/p>\n<p><strong>Step 2:<\/strong> Click on the <strong>hamburger menu<\/strong> and select <strong>New Private Window<\/strong>. Alternatively, press the <strong>Ctrl+Shift+P key<\/strong> at once.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18032 aligncenter\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1059.jpg\" alt=\"Open in Private Window\" width=\"1124\" height=\"865\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1059.jpg 1124w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1059-300x231.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1059-1024x788.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1059-768x591.jpg 768w\" sizes=\"(max-width: 1124px) 100vw, 1124px\" \/><\/p>\n<p><strong>Step 3:<\/strong> Visit <strong>WhatsApp Web<\/strong> and check if you are facing the error or not.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18033\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060.jpg\" alt=\"Open in Private Window\" width=\"1924\" height=\"1025\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060-300x160.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060-1024x546.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060-768x409.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1060-1536x818.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_3-_Open_Firefox_in_Safe_Mode\"><\/span>Method 3- Open Firefox in Safe Mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Mozilla Firefox has a troubleshooting mode that starts the browser in safe mode where your extensions, themes, and custom settings will be disabled so that you can verify whether they are causing the problem or not. Follow the below steps to run Firefox in troubleshooting mode.<\/p>\n<p><strong>Step 1:<\/strong> Open the<strong> Mozilla Firefox app<\/strong> on your PC.<\/p>\n<p><strong>Step 2:<\/strong> Tap on the <strong>hamburger menu<\/strong> at the top and tap on <strong>Help<\/strong> from the appeared menu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18037 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-795.jpg\" alt=\"Open Firefox in Safe Mode to Fix WhatsApp Web Not Working on Firefox\" width=\"942\" height=\"863\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-795.jpg 942w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-795-300x275.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-795-768x704.jpg 768w\" sizes=\"(max-width: 942px) 100vw, 942px\" \/><\/p>\n<p><strong>Step 3:<\/strong> Select <strong>Troubleshoot Mode<\/strong> from the next menu options.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18036 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-797.jpg\" alt=\"Open Firefox in Safe Mode to Fix WhatsApp Web Not Working on Firefox\" width=\"966\" height=\"734\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-797.jpg 966w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-797-300x228.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-797-768x584.jpg 768w\" sizes=\"(max-width: 966px) 100vw, 966px\" \/><\/p>\n<p><strong>Step 4:<\/strong> Click on <strong>Restart<\/strong> in the pop-up window to start the browser in safe mode.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18035 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-798-1536x414-1.jpg\" alt=\"Open Firefox in Safe Mode to Fix WhatsApp Web Not Working on Firefox\" width=\"1536\" height=\"414\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-798-1536x414-1.jpg 1536w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-798-1536x414-1-300x81.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-798-1536x414-1-1024x276.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-798-1536x414-1-768x207.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><\/p>\n<p><strong>Step 5:<\/strong> Now, check if you are able to use WhatsApp Web without any issues. If yes, the error was likely related to extensions.<\/p>\n<p><strong>Step 6:<\/strong> Close the <strong>Safe Mode<\/strong> and open Firefox as normal.<\/p>\n<p><strong>Step 7:<\/strong> Type <strong>about:addons<\/strong> in the address box and hit enter.<\/p>\n<p><strong>Step 8:<\/strong> Select <strong>Extensions<\/strong> from the sidebar and turn off all of them by turning off the toggle next to each one.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18034 aligncenter\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-801-1536x437-1.jpg\" alt=\"Open Firefox in Safe Mode\" width=\"1536\" height=\"437\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-801-1536x437-1.jpg 1536w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-801-1536x437-1-300x85.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-801-1536x437-1-1024x291.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-801-1536x437-1-768x219.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><\/p>\n<p><strong>Step 9:<\/strong> Now, enable the extension one by one to find out the one which is causing the issue. After finding it out, you can remove it permanently.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_4-_Change_the_User_Agent\"><\/span>Method 4- Change the User Agent<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can also try changing the user agent in the Mozilla Firefox browser. Follow the below steps to do so.<\/p>\n<p><strong>Step 1:<\/strong> Open the <strong>Firefox browser<\/strong> on your PC.<\/p>\n<p><strong>Step 2:<\/strong> Type <strong>about:config<\/strong> in the address bar and hit enter.<\/p>\n<p><strong>Step 3:<\/strong> Click on <strong>Accept the Risk and Continue<\/strong> button.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18010 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042.jpg\" alt=\"Change User Agent to Fix WhatsApp Web Not Working on Firefox\" width=\"1924\" height=\"744\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042-300x116.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042-1024x396.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042-768x297.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1042-1536x594.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<p><strong>Step 4:<\/strong> Search for <strong>general.useragent.override<\/strong> in the search box.<\/p>\n<p><strong>Step 5:<\/strong> Select the checkbox for <strong>String<\/strong> then press the <strong>&#8220;+&#8221; button<\/strong>.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18009 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043.jpg\" alt=\"Change User Agent to Fix WhatsApp Web Not Working on Firefox\" width=\"1924\" height=\"703\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043-300x110.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043-1024x374.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043-768x281.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1043-1536x561.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<p><strong>Step 6:<\/strong> Enter the following user agent: <strong>Mozilla\/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko\/20100101 Firefox\/66.0<\/strong> and hit enter to save the new value.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18008 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044.jpg\" alt=\"Change User Agent to Fix WhatsApp Web Not Working on Firefox\" width=\"1924\" height=\"710\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044-300x111.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044-1024x378.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044-768x283.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1044-1536x567.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<p>After changing the user agent, restart the browser and visit WhatsApp Web again. The problem shall now be fixed and you will be able to access WhatsApp web without any issues.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_5-_Reset_the_Browsers_Settings\"><\/span>Method 5- Reset the Browser&#8217;s Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Resetting the Firefox browser to its default settings also helps some users in accessing WhatsApp Web without any issues. Follow the below steps to reset the browser.<\/p>\n<p><strong>Step 1:<\/strong> Open the<strong> Mozilla Firefox browser<\/strong> on your system.<\/p>\n<p><strong>Step 2:<\/strong> Click on the <strong>hamburger menu<\/strong> at the top.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18023 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1051.jpg\" alt=\"Reset the Browser's Settings to Fix WhatsApp Web Not Working on Firefox\" width=\"1125\" height=\"862\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1051.jpg 1125w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1051-300x230.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1051-1024x785.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1051-768x588.jpg 768w\" sizes=\"(max-width: 1125px) 100vw, 1125px\" \/><\/p>\n<p><strong>Step 3:<\/strong> Tap on <strong>Help<\/strong> then tap on <strong>More Troubleshooting information<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18022 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1052.jpg\" alt=\"Reset the Browser's Settings to Fix WhatsApp Web Not Working on Firefox\" width=\"1124\" height=\"862\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1052.jpg 1124w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1052-300x230.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1052-1024x785.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1052-768x589.jpg 768w\" sizes=\"(max-width: 1124px) 100vw, 1124px\" \/><\/p>\n<p><strong>Step 4:<\/strong> On the next window, tap on <strong>Refresh Firefox<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18021 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054.jpg\" alt=\"Reset the Browser's Settings to Fix WhatsApp Web Not Working on Firefox\" width=\"1924\" height=\"568\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054-300x89.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054-1024x302.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054-768x227.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1054-1536x453.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<p><strong>Step 5:<\/strong> Confirm it by tapping on <strong>Refresh Firefox<\/strong> to reset the browser to its default settings.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18020 size-full\" src=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055.jpg\" alt=\"Reset the Browser's Settings to Fix WhatsApp Web Not Working on Firefox\" width=\"1924\" height=\"569\" srcset=\"https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055.jpg 1924w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055-300x89.jpg 300w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055-1024x303.jpg 1024w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055-768x227.jpg 768w, https:\/\/browsertouse.com\/wp-content\/uploads\/2022\/11\/batch_Screenshot-1055-1536x454.jpg 1536w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_6-_Disable_the_Antivirus_Firewall_or_VPN\"><\/span>Method 6- Disable the Antivirus, Firewall, or VPN<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>There are also chances that services like antivirus, firewall, or VPN are causing the error on the WhatsApp web. Hence, disable these services and then visit the website. If it opens after disabling the antivirus then you need to check your antivirus configuration and see if a particular setting is a culprit.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Resolved_WhatsApp_Web_Not_Working_on_Firefox\"><\/span>(Resolved) WhatsApp Web Not Working on Firefox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This is how you can fix WhatsApp Web not working on Mozilla Firefox. I hope the above article helped you in fixing the problem of WhatsApp Web only with Firefox 60+ error. Stay tuned to BrowserToUse for more such tips, tricks, and how-tos.<\/p>\n<p>Related:<\/p>\n<ul>\n<li><a title=\"How to Stop AutoPlay Videos in Brave, Opera, and Firefox\" href=\"https:\/\/browsertouse.com\/blog\/17351\/stop-autoplay-videos-brave-opera-firefox\/\" target=\"_blank\" rel=\"noopener\">How to Stop AutoPlay Videos in Brave, Opera, and Firefox<\/a><\/li>\n<li><a href=\"https:\/\/browsertouse.com\/blog\/16574\/fix-screen-tearing-chrome-firefox-brave\/\" target=\"_blank\" rel=\"bookmark noopener\">7 Ways to Fix Screen Tearing in Chrome, Firefox, and Brave Browser<\/a><\/li>\n<li><a href=\"https:\/\/browsertouse.com\/blog\/1832\/stop-default-browser-prompts-in-chrome-edge-firefox-opera\/\" target=\"_blank\" rel=\"bookmark noopener\">How to Stop Default Browser Prompts in Chrome, Edge, Firefox, and Opera<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Are you getting the &#8220;WhatsApp works only with Mozilla Firefox 60+&#8221; error while trying to use WhatsApp Web in the browser? If WhatsApp Web is not working on your browser, do not worry. Here are multiple ways to fix the WhatsApp Web not working on Firefox problem. How to Fix WhatsApp Web Not Working on&hellip;&nbsp;<a href=\"https:\/\/browsertouse.com\/blog\/17959\/whatsapp-web-not-working-firefox\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">6 Ways to Fix WhatsApp Web Not Working on Firefox<\/span><\/a><\/p>\n","protected":false},"author":14,"featured_media":18041,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":70,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[4,1],"tags":[53,206,124],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Ways to Fix WhatsApp Web Not Working on Firefox<\/title>\n<meta name=\"description\" content=\"Does WhatsApp show works with only Firefox 60+ error? 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